Frequently Asked Questions
How long does my order take?
Pre-order items generally arrive within 1–3 weeks. Availability and arrival times can vary by item.
Do you offer local pickup?
Local pickup may be available for eligible available-now items.
Can I request a specific color or style?
Absolutely. If you don’t see the color you’re looking for, contact Pretty Bags and we’ll see if it’s available to order.
Do you accept returns?
All sales are final. Please review product details carefully before purchasing.
Can I put an item on hold?
Items aren’t held without a deposit.
How will I know when my pre-order arrives?
You’ll receive an update when your order arrives.
Have another question?
💕 Contact Pretty Bags and we’ll be happy to help.